Bundle Offer

Shipping Information
We are committed to delivering your order as quickly as possible. Our standard shipping policy ensures that your items will arrive within 2 to 3 business days after dispatch.
Processing Time: Orders placed by 2 PM will be processed the same day. Orders placed after 2 PM will be processed the next business day.
Shipping Duration: 2 to 3 business days from dispatch. Delivery Area: Applies to all domestic orders. International shipping times may vary. Need Assistance?
For any questions regarding shipping, please contact our customer service

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To return your product, send us an email at info@biokitty.co.uk
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help? Contact us at info@biokitty.co.uk for questions related to refunds and returns.